JobTime Systems takes pride in it's 25 years of success in working with over 275 clients, with mutually rewarding business relationships.
Most of today's products require user approval, during the installation, to an
end-user license agreement, which typically includes a warranty limited to replacement of media and manuals.
JobTime, on the
hand, offers its clients a stronger warranty. JobTime's Warranty, in its official license
agreement, guarantees the performance of the product as both documented and advertised.
The reason behind our history of excellence relies on the following:
the basic integrity of our products and operations,
our emphasis on the
importance of client education prior to purchase, and
our determination to "make it work" in regard to every problem
reported.
We follow a proven course, with progressive stages of client training and
education, allowing the client to absorb information at a comfortable and
individual pace. This philosophy allows the
client to build familiarity and confidence in the product gradually. Each step
is based on proven performance along the way:
First we suggest you request on-line
web-demo,
with one of our standard demonstration applications.
We often provide a follow up on-line demonstration to include other relevant
decision makers in your company.
Second, we invite you to sponsor a mini-study
by going through a checklist to help us teach you how to model your own shop
accurately and rapidly in JobTime5. We also use a reasonable batch of
data from your own operations, sufficient for you to see your own production
being scheduled in JobTime5. This
answers many questions as to how the system can be used.
Third, we suggest a 3-day training session, to give you live hands-on
experience using the system, and allow you to fully exercise the system
thereafter for a limited period of time. The latter portion lets
you define your "integration" specifications.
Fourth, where an ERP or other type of host system is involved, we suggest a full scale
download. Since our ERP linking interface is streamlined, this usually
takes only a few days (not weeks or months) to see a full scale schedule
being generated on demand. This can be followed by an evaluation period.
Fifth, when the system is fully functional within a reasonable time frame and
level of support, a final commitment is requested.
The pages in this section explain these steps of our client education program
in additional
detail.